We will/may collect personal data about you:

  1. when you register and/or use our Services or Platform, or open an account with us;
  2. when you submit any form, including, but not limited to, applications or other forms relating to any of our products and services, whether online or in other;
  3. when you enter into any agreement or provide documents or other information in connection with your interactions with us, or when you use our products and services;
  4. when you interact with us, such as through telephone calls (which may be recorded), letters, faxes, in-person meetings, social media platforms and emails;
  5. when you use our electronic services, or interact with us through our Platform or Website or Services. This includes, but is not limited to, through cookies that we may deploy when you interact with our Platforms or Websites;
  6. when you conduct transactions through our Services;
  7. when you provide feedback or make a complaint to us;
  8. when you register to participate in a competition;
  9. when you submit your personal data to us for any reason.

The above are just some common cases in which we collect your personal data, and do not reflect all the cases in which we will collect your personal data.

We may collect, use, disclose and/or process your personal data for one or more of the following purposes:

  1. to review and/or process your applications/transactions with us or your transactions or correspondence with third parties through the Services;
  2. to administer, operate, provide and/or manage your use of and/or access to our Services and Platforms (including without limitation, your preferences), as well as your relationship and user account with us;
  3. to respond, process, resolve or complete a transaction and/or fulfill your requests for certain products and services and notify you about service issues and activities unusual accounts;
  4. to enforce our Terms of Service or any applicable end user license agreement;
  5. to protect personal safety and the rights, property or safety of others;
  6. for identification and/or verification;
  7. to maintain and manage any software updates and/or other updates and support that may be required from time to time to ensure the smooth operation of our Services;
  8. to deal with or facilitate customer service, carry out your instructions, resolve or respond to any inquiries submitted by (or intended to be submitted by) you or on your behalf;
    to contact you or communicate with you by telephone, text message and/or fax message, email and/or mail or otherwise for the purposes of administering and/or managing your relationship with us or your use of our Services, such as, but not limited to, communicating administrative information to you in connection with our Services. You acknowledge and agree that such communication from us which may be by way of mail, documents or notices to you, may include disclosure of certain personal data about you to provide such documents as well as on the packaging/envelope;
  9. to allow other users to interact or communicate with you through the Platform, including to notify you when another user has sent you a private message or posted a comment to you on the Platform;
  10. to conduct research, analysis and development activities (including, but not limited to, data analysis, surveys, product and service development and/or characterization), to analyze how you use our Services, to improve our Services or products and/or to improve your customer experience;

WHY SHOULD YOU CHOOSE TIMI ?

When you decide to choose a shopping partner for beauty and health care products, TIMI Group is not just an option, but a guarantee of your satisfaction and trust.

  1. Genuine and quality products: We are committed to only providing genuine products, quality tested, safe and effective. With TIMI Group, you can rest assured about the origin and quality of every product you buy.

  2. Convenient and fast purchasing: With representative offices in many countries such as Japan, Korea, Taiwan, and the Philippines, purchasing is easier than ever. Your purchase time will be shortened with a fast delivery system and friendly and thoughtful customer care.

  3. Attractive promotional programs: We always update promotional programs with attractive prices, helping you save costs while still ensuring product satisfaction. Besides, we provide many shipping channels so you can choose the most suitable method.

  4. Dedicated customer service: Our customer care team is always ready to listen and solve all your questions. We are committed to bringing you the best shopping experience from the moment you place your order to the moment you receive your order.

For the above reasons, TIMI Group is confident that we are a reliable partner for all your needs in the field of beauty and health care. Come join us and experience the difference !

+ View more
Fast shipping

Fast shipping

Shipping time depends on the delivery location of the customer

Free returns

Free returns

When the item is defective

24/7 Support

24/7 Support

When customers have questions

Save money

Save money

Small costs, big incentives

CUSTOMER FEEL

TIMI hair care combo